Support
Help & support
Questions, problems, or feedback about MoodMirror? We're a small team and we read every message — we aim to reply within 2 business days.
Email us
The fastest way to reach us is by email. Write to contact@moodmirror.io and include as much detail as you can.
Common topics
Account & sign-in
Trouble signing in with Apple, Google, or email? Tell us which method you use and the email on the account, and we'll help you get back in.
Email about account & sign-inSubscription & billing
Subscriptions are billed by the App Store or Google Play — manage, cancel, or request a refund through your store account. Use Restore Purchases in the app to re-sync an active plan.
Email about subscription & billingYour data & privacy
Read what we collect and why in our Privacy Policy. To request a machine-readable export of your journal data, email us and we'll send it within 30 days.
Email about your data & privacyDelete your account
You can delete your account and all its data instantly from Settings → Danger zone → Delete account in the app, or from our Delete Account page if you no longer have access.
Email about delete your accountReport a bug or request a feature
Found something broken or have an idea? Include your device model and iOS/Android version so we can reproduce it quickly. We read every message.
Email about report a bug or request a featureBefore you email
- Make sure you're on the latest version from the App Store or Google Play — many issues are already fixed in an update.
- For sync or sign-in hiccups, try fully closing and reopening the app first.
- Include your device model and OS version with bug reports so we can reproduce the problem.
More
See our Privacy Policy, Terms of Service, and Delete Account page.